Things should be made as simple as possible, but not any simpler.

Your most unhappy customers are your greatest source of learning.

It's not the will to win, but the will to prepare to win that makes the difference

I not only use all of the brains I have, but all I can borrow.

Some of us will do our jobs well and some will not, but we will be judged by only one thing - the result

Dancing is silent poetry.

If your morals make you dreary, depend on it, they are wrong.

Morality, like art, means drawing a line someplace.

The soul is the captain and ruler of the life of morals.

The first duty of a leader is to make himself be loved without courting love. To be loved without 'playing up' to anyone - even to himself.