It's not the will to win, but the will to prepare to win that makes the difference

Your most unhappy customers are your greatest source of learning.

Things should be made as simple as possible, but not any simpler.

All things being equal, the simplest solution tends to be the best one.

Limitations live only in our minds. But if we use our imaginations, our possibilities become limitless.

With method and logic one can accomplish anything.

There is only one valid definition of business purpose: to create a customer.

In every success story, you find someone who has made a courageous decision.

A winner is somebody who goes out there every day and exhausts himself trying to get something accomplished.

Change is the law of life, and those who look only to the past and present are certain to miss the future.